Dr Denise Goodwin is the Co-Director of Health and Social Programs at BehaviourWorks Australia, Monash University. She is a behavioural scientist with extensive experience in conducting research to understand individual and community level changes in attitudes, social norms, priority issues and behaviours. Denise’s academic expertise is built on three pillars central to successful real-world impact: (i) synthesising research knowledge; (ii) contextualising this knowledge against practice within complex systems through consultation with government, industry professionals, citizens and other groups; and (iii) using the information gained to develop, test and embed behaviour change. As such, Denise has worked with a wide range of partners in clinical and community settings, applying behavioural insights to projects designed to improve the health of people living with SCI, to increase their likelihood of adoption in practice. Alyse Lennox is a Senior Research Officer at BehaviourWorks Australia. She has 12 years of experience in health systems research and is passionate about improving patient experience across healthcare settings, using a behavioural approach. She specialises in evidence reviews, rapid review methodology and qualitative research and has worked on multiple projects in the spinal cord injury (SCI) space, including exploring experiences with secondary complications following SCI, implementation of a new bladder management model in the rehabilitation setting, and optimising the health and wellbeing of young males living with SCI. Alyse has experience in teaching and delivering behavioural science workshops in face-to-face and online delivery modes for a range of audiences in the higher education and government sectors. This includes teaching into BehaviourWorks Australia’s Masters Unit, ‘Understanding human behaviour to influence change’, which has been recognised for excellence by Monash University.